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Your Privacy Matters

Last updated: May 28, 2024

How We Protect Your Information

Hanamori Cakes ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

What Information We Gather

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Place an order for our products
  • Contact us via phone or email
  • Subscribe to our communications
  • Participate in surveys or promotions

This information may include your name, email address, phone number, delivery address, and payment information.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

How Your Data Helps Us Serve You

We use the information we collect or receive to:

  • Process and fulfill your orders
  • Communicate with you about your orders and our services
  • Send you marketing and promotional communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraudulent transactions and protect our business

When We Share Your Data

We may share your information with third parties in the following situations:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, delivery services, and marketing assistance.
  • Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, or legal processes.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

We do not sell your personal information to third parties.

Keeping Your Information Safe

We implement appropriate technical and organizational security measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights and Choices

You have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal information
  • The right to object to or restrict certain processing of your information
  • The right to withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us at hello@hanamoricakes.jp or call +81 92-801-2680.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Hanamori Cakes
4 Chome-11-8 Ogura, Saiwai Ward, Kawasaki, Kanagawa 212-0054, Japan
Email: hello@hanamoricakes.jp
Phone: +81 92-801-2680